Privacy Policy

Turks and Caicos Real Estate App

Sean O'Neill ("we," "us," or "our") operates the Turks and Caicos Real Estate App (the "App") and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related digital services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Create property alerts or saved searches
Submit property inquiries or contact forms
Subscribe to marketing communications
Upload user-generated content
Contact our customer support

This information may include:

Name and contact information (email address, phone number)
Location data and property search preferences
Account credentials and profile information
Communication preferences
Property inquiry details and saved favorites

Automatically Collected Information

When you use the App, we automatically collect certain information through cookies, pixels, web beacons, and other tracking technologies:

Device information (device type, operating system, unique device identifiers)
Usage data (pages viewed, time spent in the App, interaction patterns)
Location information (with your permission)
IP address and general location data
App performance and crash data

Third-Party Information

We may receive information about you from third-party sources, including:

Real estate data providers
The Turks and Caicos Real Estate Association (TCREA)
Marketing partners and advertising networks
Google Maps services (subject to Google's privacy policies)

How We Use Your Information

We use the collected information for the following purposes:

Core App Functions

Provide property listings and real-time market insights
Enable property comparison tools and virtual tours
Deliver personalized property alerts and notifications
Process and respond to your inquiries
Facilitate communication with real estate professionals

App Improvement and Analytics

Analyze usage patterns to improve App functionality
Measure engagement and verify ad delivery
Conduct research and development for new features
Ensure App security and prevent unauthorized access

Marketing and Communications

Send you property alerts based on your preferences
Provide market updates and real estate insights
Deliver promotional materials and special offers
Customize advertising content based on your interests

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who assist in operating the App, including:

Cloud hosting and data storage providers
Analytics and marketing platforms
Customer support services
Payment processors (if applicable)

Real Estate Professionals

When you submit property inquiries, we may share relevant contact information with licensed real estate professionals to facilitate your property search.

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes, court orders, or governmental requests
Protect our rights, property, or safety
Prevent fraud or security threats
Enforce our Terms of Use

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

Cookies and Tracking Technologies

The App uses cookies, pixels, tags, web beacons, and similar technologies to:

Improve App functionality and user experience
Remember your preferences and login information
Measure engagement and analyze usage patterns
Deliver targeted advertising
Verify ad delivery to advertising partners

By using the App, you consent to our use of these technologies as described in this Privacy Policy.

Your Privacy Rights and Choices

Marketing Communications

You can opt out of marketing communications by:

Clicking the "unsubscribe" link in marketing emails
Adjusting your communication preferences in the App
Contacting us at info@seanoneillre.com

Please note that opting out of marketing does not affect transactional messages, service notifications, or listing alerts you've requested.

Account Information

You can update your account information and preferences through the App settings or by contacting us directly.

Location Data

You can control location permissions through your device settings. Disabling location services may limit certain App features.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to:

Provide our services and maintain your account
Comply with legal obligations
Resolve disputes and enforce agreements
Achieve the purposes outlined in this Privacy Policy

Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Users

The App is operated from the Turks and Caicos Islands. By using the App, you consent to the transfer and processing of your information in the Turks and Caicos Islands, which may have different data protection laws than your jurisdiction.

Third-Party Services

The App may contain links to third-party websites or integrate with third-party services (such as Google Maps). This Privacy Policy does not apply to third-party services, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: sean.oneill@theagencyre.tc
Subject Line: Privacy Policy Inquiry

Mailing Address:
Sean O'Neill
7/8 Salt Mills Plaza, Grace Bay Rd, TKCA 1ZZ, Turks and Caicos Islands

Governing Law

This Privacy Policy is governed by the laws of the Turks and Caicos Islands, without regard to conflict of law principles. Any disputes arising from this Privacy Policy shall be submitted exclusively to the Supreme Court of the Turks and Caicos Islands.

This Privacy Policy applies specifically to the Turks and Caicos Real Estate App and related digital services operated by Sean O'Neill.